Our Privacy Policy

Think Big Creators ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with, and your rights under applicable data protection laws when you use our website or engage with our creator management services.

1. Who We Are

Think Big Creators is a creator management and influencer marketing agency that represents digital creators and connects brands with trusted talent.

Data Controller

Think Big Creators Ltd

Data Controller: THENEWBYS LTD

Company Number: 15267467

United Kingdom

Email: connect@thinkbigcreators.com

Website: https://thinkbigcreators.com

2. Information We Collect

The information we collect depends on how you interact with Think Big Creators.

Information you provide

This may include:

• Name

• Email address

• Telephone number

• Postal or delivery address

• Social media profiles

• YouTube channel information

• Business or company information

• Creator application details

• Brand enquiry information

• Messages you send us

• Payment details required to pay creators

• Invoice or tax information where required

Information collected during creator management

If you become represented by Think Big Creatators, we may also collect information necessary to manage your commercial partnerships, including:

• Campaign history

• Brand communications

• Contracts

• Campaign briefs

• Creative delivery schedules

• Content submission dates

• Invoice and payment records

• Performance information relating to campaigns

• Internal operational notes required to manage campaigns effectively

We only collect information that is reasonably necessary to provide our services.

Information collected automatically

When you visit our website we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referral source

• Cookies

• Analytics information

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Review creator applications

• Represent creators

• Negotiate sponsorships

• Manage brand partnerships

• Administer creator campaigns

• Communicate with brands and creators

• Arrange payments

• Fulfil contracts

• Provide customer support

• Improve our website and services

• Analyse website performance

• Prevent fraud or misuse

• Comply with legal, regulatory and tax obligations

We will only process your personal information where we have a lawful basis under UK GDPR.

Depending on the circumstances this may include:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

4. Marketing Communications

If you choose to receive updates from us, we may occasionally send:

• Creator opportunities

• Brand opportunities

• Educational resources

• Industry news

• Company updates

• Marketing communications

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

5. Cookies

We use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Understand website usage

• Measure traffic

• Improve user experience

• Analyse website performance

You can manage cookies through your browser settings.

6. Creator Management Systems

To manage creator relationships and commercial partnerships, we securely store relevant information within our internal creator management platform and trusted cloud-based business systems.

This information may include:

• Creator profiles

• Campaign records

• Brand communications

• Contracts

• Payment information

• Internal workflow information

These systems are only accessible by authorised members of our team whose roles require access.

7. Third-Party Service Providers

We use trusted third-party providers to help operate our business.

These may include services such as:

• Google Workspace

• Google Analytics

• Framer

• Stripe

• Supabase

• Vercel

• Email marketing providers

• Accounting software

• Payment providers

These organisations only process personal information on our behalf where necessary and are required to protect it appropriately.

8. Sharing Your Information

We never sell your personal information.

We may share information where necessary:

• With brands during sponsorship negotiations

• With creators participating in collaborations

• With trusted service providers

• With payment providers

• With professional advisers such as accountants or legal advisers

• Where required by law

• During a business sale, merger or restructuring

We only share the minimum information necessary for each purpose.

9. Payment Information

Where required to facilitate creator payments, we may collect payment information including bank account details, invoice details or other payment instructions.

Payment information is used solely for processing legitimate commercial payments and is only accessible to authorised personnel responsible for financial administration.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Manage creator relationships

• Fulfil contractual obligations

• Process payments

• Maintain business records

• Resolve disputes

• Meet legal, accounting and tax requirements

When information is no longer required, it is securely deleted or anonymised where appropriate.

11. International Transfers

Some of our trusted service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or other recognised legal transfer mechanisms where required.

12. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent where consent is the legal basis

• Receive a copy of your personal information (data portability)

To exercise any of these rights, please contact:

connect@thinkbigcreators.com

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).

13. Security

We take appropriate technical and organisational measures to protect personal information.

These measures include:

• Secure cloud infrastructure

• Password-protected systems

• User authentication

• Access controls based on business need

• Encrypted connections where appropriate

• Regular software updates

Although we work hard to protect your information, no online service can guarantee absolute security.

14. Children's Privacy

Our services are intended for adults involved in content creation, marketing and commercial partnerships.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that we have collected such information unintentionally, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or business practices.

Any updates will be published on this page together with the revised "Last Updated" date.

16. Contact Us

If you have any questions about this Privacy Policy or how we process personal information, please contact:

Think Big Creators Ltd

Data Controller: THENEWBYS LTD

Company Number: 15267467

Email: connect@thinkbigcreators.com

Website: https://thinkbigcreators.com